Obama's health website is a performance failure 

KimJongBansInternet
One of the biggest US computer software projects had just gone bust on our eyes. The site responsiveness was so low that ‘virtual waiting rooms’ had to be implemented. It’s fun to watch, especially if you have been struggling with similar quality, management and performance issues in your own career.

Check out the summary of articles on Neil Gunther’s (performance engineering guru) blog: http://perfdynamics.blogspot.com/2013/10/what-happened-at-healthcaregov.html

If you think this is TLDR (too long, didn’t read) then let me offer you a short wrap up (should sound familiar if you worked in any software business):

  • Requirements were supplied late and changed during implementation
  • Unrealistic deadlines
  • Agile methodologies were used by companies
  • After the initial failure tons of people and consultants where thrown in to ‘fix’ it (including the infamous Booz Allen Hamilton – Edward Snowden employers)
  • President had to publicly apologize for the broken web site

If you are interested how it looks from software infrastructure perspective take a look at this nice graphic summing it up: http://www.thedoctorweighsin.com/healthcare-dot-gov-how-does-it-work-infographic/

And to finish with the NYT citation: “Indeed, according to the research firm the Standish Group, 94 percent of large federal information technology projects over the past 10 years were unsuccessful — more than half were delayed, over budget, or didn’t meet user expectations, and 41.4 percent failed completely.”

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